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Zycoo CooCenter-S10+ - IP PBX for Call-Center and Telemarketing with buil-in CRM
CooCenter-S10+ is an all-in-one solution which includes a full-featured IP PBX, Call Center, CRM and Telemarketing systems. It is an ideal choice for small and micro enterprises wishing to improve internal communications, customer care, while also improving the efficiency of company telemarketing. The CooCenter-S10+ includes IP PBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.
Features:
- Cost-saving
- Easy to Install and Manage
- IP PBX Extensions: 40
- Simultaneous Calls: 10
- Security
- WebRTC
- Built-in CRM
- Call Popup
- IVR (Multi-layer IVRs)
- Satisfaction Survey
- RAM: 1GB DDR3
- Storage: 16GB SD Card
- USB (External Storage): USB2.0 (Max. 1TB mobile HDD with external power supply)
- Ethernet: 2x10/100Mbps
- Power: Input: AC 100~240V; Output: DC 12V 1A
- Call Center Agents: 20 (WebRTC or SIP extensions)
- IP PBX Extensions: 40
- Simultaneous Calls: 10
- Telephony Interfaces: 4FXO
- Call Center Features : Call Popup; Call Queues; Callback Reminder; Remote Agents; SIP Agents; Web RTC Agents; ACD Call Monitoring; Click-to-call; Auto Dial Satisfaction; Survey Call Statistics; Built-in CRM Questionnaire; Call Barging; Whisper Coaching; IVR Voicemail
- IP PBX Features: Caller ID; Video Calls; Paging & Intercom; Voicemail; DID; Voicemail to Email; IVR; PIN Set; Call Recording; 3-way Calling; Conference Call; Phone Provisioning; SIP Trunking; Blacklist; BLF; Feature Codes; Call Transfer; Call Parking; Call Forward; Call Hold; Call Waiting; Ring Groups; Call Pickup; MOH
- Network Protocols: IPv4, IPv6
- Network Mode: Static IP, DHCP, PPPoE
- VPN (Server/Client): L2TP, PPTP, OpenVPN
- Transport Protocols: UDP, TCP, TLS
- Others: DDNS, HTTPS, SSH
- Security: Firewall, IP Blacklist, Auto Defense
- Audio Codecs: G.711 (a, u), G.729, G.722, G.726, GSM, Speex
- Video Codecs: H.264, H.263+, H.263, H.261
- Signaling: SIP (RFC3261), IAX2
- DTMF Mode: RFC2833, SIPINFO, In-band
- Operating: 0℃~40℃
- Storage: -20℃~55℃
- Humidity: 5~95% no condensation
- Unit: 440x232x44mm
- Packing: 500x310x95mm
- Gross Weight: 2.4KG